How Extended Auto Warranty Works - Enrollment & Claims

Athena Auto Protection, founded in 2022, provides extended vehicle warranty plans and service contracts designed to protect drivers from unexpected mechanical repair bills. Our plans are available in 47 states (excluding California, Washington, and Alaska) for vehicles up to 5 years or 125,000 miles.

Written and maintained by — extended warranty specialists with expertise in vehicle service contracts, automotive repair, and consumer protection. Founded 2022.

Quick Answer

Athena Auto Protection provides extended auto warranty plans (Vehicle Service Contracts) that cover mechanical breakdowns after the manufacturer's warranty expires. Plans cover engines, transmissions, A/C systems, electrical components, and more — with a $100 deductible, 48-hour claim processing, and direct payment to any licensed repair facility in the US or Canada. Coverage is available in 48 states for vehicles up to 5 years or 125,000 miles.

Key Takeaways

  • 1. Four coverage tiers from basic powertrain to comprehensive exclusionary protection
  • 2. $100 flat deductible per repair visit — Athena pays the shop directly for covered costs
  • 3. Claims processed within 48 hours with a personal claims advocate and 24/7 concierge support
  • 4. Use any licensed repair facility — independent shops, national chains, or dealerships
  • 5. Coverage in 47 U.S. states for vehicles up to 5 years or 125,000 miles
  • 6. All plans include 24/7 roadside assistance, rental car benefits, and trip interruption coverage

Coverage Plans

We offer four tiers of vehicle protection to match every need and budget:

Why Choose Athena?

How the Claims Process Works

When your vehicle breaks down, take it to any licensed repair facility. Call our 24/7 concierge line at (833) 251-4357 and we will open a claim on your behalf. Our claims team authorizes the repair within 48 hours and pays the shop directly, so you only pay the $100 deductible.

Benefits Included with Every Plan

Every plan includes complimentary roadside assistance (towing up to 25 miles, flat tire service, jump start, fuel delivery, and lockout service), trip interruption reimbursement up to $300, and 24/7 concierge scheduling through our network of ASE-certified repair shops.

Frequently Asked Questions

What is the deductible?
All plans have a $100 deductible per repair visit, regardless of the plan tier selected.
How long is the waiting period?
A 30-day and 1,000-mile waiting period applies from the enrollment date before coverage becomes active.
Which states are covered?
Athena Auto Protection is licensed and available in 47 U.S. states, excluding California, Washington, and Alaska.
Can I use any repair shop?
Yes. You may take your vehicle to any licensed repair facility of your choice. We pay the shop directly.
How do I get a quote?
Call our sales team at (833) 251-9786 Monday through Friday, 8 AM to 8 PM, or complete the online quote form.

Contact Us

Sales: (833) 251-9786 — Monday–Friday, 8 AM–8 PM ET
24/7 Concierge Support: (833) 251-4357
Email: cc@athenaautoprotection.com

More Resources

Simple Process, Peace of Mind

From getting covered to filing claims, we've made every step simple and stress-free. Here's how Athena Auto Protection works for you.

Claims Processed Under 48 Hours

How Auto Protection Works

1

Get Your Quote

Enter your vehicle details and get an instant, personalized quote online or over the phone.

2

Choose Your Plan

Select the coverage level that fits your needs and budget. No pressure, just options.

3

Get Protected

Coverage begins immediately. Receive your contract and welcome materials within 48 hours.

4

Drive with Confidence

When repairs are needed, we handle everything from approval to payment directly.

When You Need Repairs

Step 1: Contact Us

Call our 24/7 claims hotline or use our online portal

Multiple Ways to Reach Us:

  • 24/7 Claims Hotline: (833) 251-9786
  • Online Customer Portal
  • Mobile App
  • Email Support

Information You'll Need:

  • • Contract number
  • • Vehicle VIN
  • • Description of the problem
  • • Preferred repair facility (optional)
Step 2: Claim Review

Our experts review your claim and authorize repairs

Quick & Thorough Review:

  • Coverage verification
  • Diagnostic authorization if needed
  • Pre-approval for covered repairs
  • Clear explanation of any exclusions
Maximum Review Time: 48 Hours

Our certified claims specialists review each case individually to ensure accuracy and fairness. You'll receive updates via phone, email, or text.

Step 3: Repair Authorization

Choose your facility and get repairs started

Repair Facility Options:

  • Your preferred mechanic
  • Authorized dealership
  • Our certified network shops
  • Mobile repair services (when applicable)

We Handle Everything:

  • • Direct communication with repair facility
  • • Parts ordering and approval
  • • Repair timeline coordination
  • • Quality assurance checks
Step 4: Payment & Completion

Pay only your $100 deductible - we handle the rest

Simple Payment Process:

  • You pay $100 deductible at the shop
  • We pay the shop directly for covered repairs
  • No reimbursement hassles
  • Parts and labor warranty included

White-Glove Concierge Support

Our dedicated concierge team manages every detail of your claim, coordinating with repair facilities and keeping you informed throughout the entire process.

Additional Services Included

24-Hour Roadside Assistance

  • • Emergency towing
  • • Jump start service
  • • Lockout assistance
  • • Flat tire changes
  • • Emergency fuel delivery

Concierge Support

  • • Personal claim advocate
  • • Repair coordination
  • • Rental car assistance
  • • Status updates
  • • Post-repair follow-up

Trip Interruption

  • • Hotel accommodations
  • • Meal allowances
  • • Transportation costs
  • • Emergency travel expenses
  • • Up to $500 per incident

Frequently Asked Questions

Get answers to common questions about our warranty process and coverage.

Still Have Questions?

Our concierge support team is available 24/7 for claims assistance. Sales agents available Mon-Fri 8AM-8PM EST for coverage questions.

Experience Our Hassle-Free Process

Join thousands of drivers who chose Athena for our simple, transparent claims process and exceptional service.